Privacy Policy

Welcome to IB Solved Pty Ltd ("us", "we", or "our").

This Privacy Policy governs your visit to www.ibsolved.com and our Student and Tutor Portal, and explains how we collect, safeguard, and disclose information resulting from your use of our Service. By using our Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and, together with the Privacy Policy, constitute your agreement with us (“Agreement”).

Definitions

SERVICE refers to www.ibsolved.com and the IB Solved Student and Tutor Portal operated by IB Solved Pty Ltd.
PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
USAGE DATA refers to automatically collected data such as IP addresses, browser type, browser version, time spent on our website, and other diagnostic data.
COOKIES are small data files stored on your device that enable website functionality and improve user experience.
DATA CONTROLLER means the entity that determines the purpose and means of processing personal data (IB Solved Pty Ltd).
DATA PROCESSORS (OR SERVICE PROVIDERS) are third parties that process data on behalf of IB Solved Pty Ltd.
DATA SUBJECT is any living individual who is the subject of Personal Data.
THE USER refers to any individual using our Service, who corresponds to the Data Subject.

Information Collection and Use

We collect several types of information to provide and improve our Service:

Personal Data

While using our Service, we may ask you to provide us with personally identifiable information that can be used to contact or identify you, including but not limited to:

Name
Email address
Phone number
Cookies and Usage Data

You may opt out of providing certain information, but this may impact your ability to use parts of our Service.

Usage Data

We may collect information that your browser sends when you visit our Service, such as:

Internet Protocol (IP) address
Browser type and version
Pages visited on our Service
Date and time of visit
Time spent on pages
Unique device identifiers and other diagnostic data

Cookies and Tracking Data

We use essential cookies to enable Service functionality. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.

Types of Cookies We Use:

Session Cookies: Used to operate our Service.
Preference Cookies: Used to remember your preferences and settings.
Security Cookies: Used for security purposes.

Use of Data

IB Solved Pty Ltd uses collected data for the following purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow participation in interactive features when you choose to do so
To provide customer support
To monitor and analyse Service usage
To improve Service functionality
To process payments
To detect, prevent, and address technical issues
To send marketing or promotional communications (users may opt out at any time)
To prevent fraud and enhance security
To comply with legal obligations

Third-Party Service Providers

We may employ third-party companies and individuals for the following reasons:

To facilitate our Service
To provide the Service on our behalf
To perform Service-related services
To assist us in analysing how our Service is used

These third parties have access to your Personal Information to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. We will not disclose personal information to third parties for marketing purposes without your consent and under no circumstances will we sell (or otherwise receive payment for licensing or disclosure of) your personal information.

Data Security

We take commercially acceptable measures to protect your personal data, but no method of transmission over the internet is 100% secure. We strive to use best practices to safeguard your data, including:

Encryption of sensitive data
Access controls and authentication measures
Regular security audits

However, we cannot guarantee absolute security. Users should take care in protecting their personal information online.

Data Retention

We retain personal data indefinitely unless a user requests deletion. Data collected for marketing purposes will be retained until a user opts out. Users can contact us to request data deletion.

Disclosure of Data

We may disclose personal data:

For legal reasons: If required by law or in response to valid legal requests.
For business transactions: If IB Solved Pty Ltd is involved in a merger, acquisition, or asset sale, user data may be transferred.
For security and fraud prevention: If necessary to prevent fraud or security risks.
To subsidiaries and affiliates: As part of operational and marketing activities.
For other purposes with user consent.

User Rights and Choices

You have the right to:

Access, update, or delete your personal data.
Opt out of marketing communications at any time by clicking the "unsubscribe" link in emails.
Request restrictions on data processing in certain situations.

To exercise these rights, contact us at admin@ibsolved.com.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party sites.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page, and users are encouraged to review the policy regularly.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

By email: admin@ibsolved.com
By visiting our website: www.ibsolved.com